In the cases where a first class train ticket is actually less expensive than the available standard class options, staff in DWP have been told to opt for the pricier package because of “public perception”.
In an email seen by Scrapbook, civil servants are told the department’s Permanent Secretary Robert Devereux has banned first class travel “irrespective of grade or journey length” and, for that matter, cost:
“A First Class ticket is cheaper than standard, why can I not book it?”
Such occasions are rare and generally arise if you are booking close to your departure date. Even if you are booking at least a week in advance and First Class is still cheaper, you are still required to purchase the standard ticket; it is a matter of public perception and overall, a First Class ban will save the department a significant amount.
Good to see “public perception” is actually more important than saving money.